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You are currently examining Poppy

"I gave Poppy the Vetmedin® you prescribed, but I couldn't see it was making any difference. I stopped when it ran out because I can't afford to spend money on unnecessary treatments.”

Listen to Mr Oakley, Poppy’s owner

How will you respond to Mr Oakley?

  • Option A

    I appreciate that medications can be expensive, but Poppy would be much better off if she had Vetmedin® to slow down the worsening of her disease. If you prefer, we can postpone her treatment and you can monitor her condition at home by measuring her resting respiratory rate. If it goes above 30 breaths per minute, then you should come back and see me.

  • Option B

    For dogs like Poppy who are in the early stages of MVD and who are not yet showing any symptoms of heart failure, it’s unlikely that you’ll notice any obvious changes after starting treatment. Please be assured that Vetmedin® is working to slow the worsening of Poppy’s heart disease to give her more symptom-free time. This is why it is so important to make sure she is given the Vetmedin® as I’ve prescribed.

  • Option C

    Owning a dog can, unfortunately be expensive and unpredictable. It may be worth having a look at our health plans as they could make Poppy’s care more affordable, especially as her condition worsens.

How will you respond to Mr Oakley?

Correct

Ensuring Mr Oakley understands why Poppy needs to continue with Vetmedin® will help reassure him so he can make an informed choice.

Maintaining and encouraging owner compliance

Hear Gerardo’s five top tips to help boost owner compliance.

Gerardo Poli
  • BVSc (Hons Class 1) MVS (Small Animal Practice), MANZCVS (Emergency & Critical Care)
  • Hospital Director, Animal Emergency Service, Jindalee and Underwood
How will you respond to Mr Oakley?

This may not be the best way to respond

Involving Mr Oakley in monitoring Poppy’s condition is a good idea. However, if Poppy doesn’t receive Vetmedin® she will miss out on the opportunity to delay the onset of heart failure.

Although he may not see any changes in Poppy, it’s important to ensure he understands that Vetmedin® is working so he appreciates the value of giving the treatment.

Maintaining and encouraging owner compliance

Hear Gerardo’s five top tips to help boost owner compliance.

Gerardo Poli
  • BVSc (Hons Class 1) MVS (Small Animal Practice), MANZCVS (Emergency & Critical Care)
  • Hospital Director, Animal Emergency Service, Jindalee and Underwood
How will you respond to Mr Oakley?

This may not be the best way to respond

It may be tempting to try and offer a solution to pacify Mr Oakley but a health plan will not overcome his objection.

Mr Oakley perceives the treatment as a waste of money. This misunderstanding should be overcome by explaining that Vetmedin® is working to delay the onset of heart failure, despite him not seeing any outward change in Poppy.

Maintaining and encouraging owner compliance

Hear Gerardo’s five top tips to help boost owner compliance.

Gerardo Poli
  • BVSc (Hons Class 1) MVS (Small Animal Practice), MANZCVS (Emergency & Critical Care)
  • Hospital Director, Animal Emergency Service, Jindalee and Underwood